What is Sparkle Craft?

How do I order?

How long does it take?

Can I buy your items in stores?

Do you have a wholesale catalog?

What is your refund/return policy?

How are online payments processed?

My credit card is getting declined, what up?

How do you ship & what are your charges?

Do you ship out of the US & what are the costs?

Where are you located?

How do I use my gift certificate?

What is vegan leather?

How do you make your guitar straps?

Are your guitar straps sturdy?

Are your guitar straps adjustable?

Do  your guitar straps fit kids, guys, or really tall peeps?

Are your guitar straps made for electric & acoustic?

Where do you get your fabric?

Can I buy your fabric?

I want a custom strap, can you make it for me?

Who does your photography?


What is Sparkle Craft?

Sparkle Craft  is a store containing cute, rockin' accessories for hipsters, rock stars & dorks at heart.  All the neato guitar straps, belts & accessories  found on this website are sweat-shop free, vegan and made in Austin, TX.  Sparkle Craft started in May 2001 and is operated by me - Tina Sparkles. I design and make every single cute item myself.  It is really important that your goodies are top quality -- I can't sleep at night if they not perfect and I want you to jump for joy when you open your package, so if you are ever unhappy with your amazing guitar strap, belt or accessory, you can always get a refund or exchange it!  I will still love you!  Read some customer confessionals if you have a moment.  

Sparkle Craft is Earth and animal friendly - most of my packing supplies are recycled and the leather on items like guitar straps are made with vegan leather.  I try to price items in my store reasonably - taking into consideration, supplies, labor, shipping, etc.- and I ship your items as fast as humanly possible once they are made.  I know it is tough not to just hop on over to Wal-Mart, Target or other large corporate outlet to get accessories and clothing quicker and at lower prices, but I want to encourage you to support small, independent businesses when you can.   It really means a lot!  Sparkle Craft supports women-owned business, bands, musicians, labels, art, zines, media, etc., so please email me and let me know what you are up to.  I'd be happy to add you to my links page!  Oh man, what am I saying?  I totally support dudes who are doing great things, too!

 Thank you for supporting independent design and business.  I LOVE YOU! You rule my world! xoxoxo

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How do I order?

1) Order securely through my shopping cart using your credit card (or Paypal) by clicking on link options by the product you want or by clicking "Hook me up!"
OR
2) Send check, money order or well concealed cash to:
Sparkle Craft
PO Box 684411
Austin, TX 78768
Please indicate whatcha want as well as any important info (like size, color, etc.) and where you want me to send it.  Include your email address, so I can confirm that I received your order.
Include $5 for shipping.
Texas folks: If you order by mail, add 8.25% sales tax to total (total includes shipping!)
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How long does it take?

Since I hand-make ALL of the items sold on this site, please allow 3-5 weeks for delivery.  In most cases though, you will receive your order within three weeks!   HOLIDAY POLICY:  If you order by December 10th, I will ship your order in time for Christmas delivery (US only). If you live outside the US, you must place your order by December 4th. If you want your order earlier for Hanukkah or other early holiday giving, you must also get your order in by December 4th.  All orders placed after December 10th will be processed after the holidays (beginning of January).  Thanks!

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Can I buy your items in stores?

You can find Sparkle Craft merchandise at any of the following hip stores:

 

All Vegan - San Diego, CA

Bird's Nest - Japan

Boutique Unique - Daytona Beach, FL

Buddy Holly Museum - Lubbock, TX

Cherry Bomb - Tulsa, OK

Clementine's - Surf City, NJ

Cliche' - Minneapolis, MN

Collard Manson - UK

DollyBird - Berkeley, CA

Henrietta Fahrenheit - Ypsilanti, MI

Paseo - Mont Pellier, VT

Parts & Labour - Austin, Texas

Tear it Up - Memphis, TN

Otsu - San Francisco, CA

Waterloo Records - Austin, TX

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Do you have a wholesale catalog?

Wholesale inquiries please email wholesale @ sparklecraft.com

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What is your refund/return policy?

If you are unhappy with your Sparkle Craft item, return the item unused and in perfect condition within 7 days for a refund (less shipping costs).  Custom products are not eligible for refund (including custom straps, Word Up & Valley Girl guitar straps).  Discontinued sale items including all accessories sold during the month of August are non-refundable.  If you ever have troubles with any Sparkle Craft item I will gladly fix or replace the item.  Please just email me and let me know!

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How are online payments processed?

Orders placed at this website are managed and collected securely by Mal's E-Commerce and Authorizenet.com. Paying by credit card online with Sparkle Craft is secure, and no credit card information is kept on file with us
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My credit card is getting declined, what up?

Your credit card might get declined if your billing address (this is where your credit card statements are delivered) does not match the address on file with your credit card company.
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How do you ship and what are your charges?

All orders are shipped via USPS.  All orders are charged a flat rate of $6 for S&H. 
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Do you ship outside the US & what are the costs?

Yep!  I definitely ship outside the US.  You can order internationally through my shopping cart and orders are charged the same flat rate as the US - $6.
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Where are you located?

Sparkle Craft is based in downtown Austin, Texas.  Yee-haw!!!!  

Wanna write me?  PO Box 684411 Austin, TX 78768

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How do I use my gift certificate?

You can either email me your order and gift certificate # (orders @ sparklecraft.com) or you can send me your order and gift certificate voucher via postal mail:  PO Box 684411 Austin, TX 78768
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What is vegan leather?

Vegan leather is a leather alternative that contains no animal materials or products.  It is a textile called microfibre and is just as ding dang sturdy as leather. 
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How do you make your guitar straps?

I hand make each guitar strap from scratch-a-roo!  I use poly/nylon webbing to back pretty, yummy fabrics and attach vegan leather attachments with plastic slides.  Fancy, huh?!
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Are your guitar straps sturdy?

You betcha!  These suckers will hold up a semi-truck.  OK, maybe not....but they are definitely not wimpy.  My guitar straps are backed with strong poly/nylon webbing and the ends fit super-snug on your guitar.

Schoolyard Heroes rockin' Sparkle Craft straps!

Here's what the ends look like.

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Are your guitar straps adjustable?

Yes.  My guitar straps will adjust up to 60 inches and down to around 30 inches..  Perfect for kids and big dudes alike!  If you need your guitar strap longer than 60 inches, just let me know when you place your order!
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Are your guitar straps made for electric or acoustic?

Both!  My guitar straps will fit on any guitar with strap buttons.  If your acoustic guitar does not have strap buttons, just let me know in the 'special message' field when you place your order, and I will include matching string attachments to tie around the neck of your guitar.
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I want a custom strap, can you make it for me?

No, I'm not taking any custom requests at this time.   
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Where do you get your fabric?

I get my fabric from all over the place - fabric stores, flea markets, Ebay, etc. etc.!  I've been collecting it forever.
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Can I buy your fabric?

No.  Sorry. 
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Who does your photography?

These bad-ass peeps:

 

 

Ashes of Strass

Cory Ryan

Justin Cox 

SMS Photography

 

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