| What
is Sparkle Craft?
Can I buy your items in stores? Do you have a wholesale catalog? What is your refund/return policy? How are online payments processed? My credit card is getting declined, what up? How do you ship & what are your charges? |
What is vegan leather?
How do you make your guitar straps? Are your guitar straps sturdy? Are your guitar straps adjustable? Do your guitar straps fit kids, guys, or really tall peeps? Are your guitar straps made for electric & acoustic? Where do you get your fabric? |
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What is Sparkle Craft?
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How do I order?
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How long does it take?Since I hand-make ALL of the items sold on this site, please allow 3-5 weeks for delivery. In most cases though, you will receive your order within three weeks! HOLIDAY POLICY: If you order by December 10th, I will ship your order in time for Christmas delivery (US only). If you live outside the US, you must place your order by December 4th. If you want your order earlier for Hanukkah or other early holiday giving, you must also get your order in by December 4th. All orders placed after December 10th will be processed after the holidays (beginning of January). Thanks! Back to Top |
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Can I buy your items in stores?You can find Sparkle Craft merchandise at any of the following hip stores:
All Vegan - San Diego, CA Bird's Nest - Japan Boutique Unique - Daytona Beach, FL Buddy Holly Museum - Lubbock, TX Cherry Bomb - Tulsa, OK Clementine's - Surf City, NJ Cliche' - Minneapolis, MN Collard Manson - UK DollyBird - Berkeley, CA Henrietta Fahrenheit - Ypsilanti, MI Paseo - Mont Pellier, VT Parts & Labour - Austin, Texas Tear it Up - Memphis, TN Otsu - San Francisco, CA Waterloo Records - Austin, TX Back to Top |
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Do you have a wholesale catalog?Wholesale inquiries please email wholesale @ sparklecraft.com Back to Top |
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What is your refund/return policy?If you are unhappy with your Sparkle Craft item, return the item unused and in perfect condition within 7 days for a refund (less shipping costs). Custom products are not eligible for refund (including custom straps, Word Up & Valley Girl guitar straps). Discontinued sale items including all accessories sold during the month of August are non-refundable. If you ever have troubles with any Sparkle Craft item I will gladly fix or replace the item. Please just email me and let me know! Back to Top |
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How are online payments processed?
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My credit card is getting declined, what up?
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How do you ship and what are your charges?
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Do you ship outside the US & what are the costs?
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Where are you located?
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How do I use my gift certificate?
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What is vegan leather?
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How do you make your guitar straps?
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Are your guitar straps sturdy?
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Are your guitar straps adjustable?
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Are your guitar straps made for electric or acoustic?
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I want a custom strap, can you make it for me?
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Where do you get your fabric?
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Can I buy your fabric?
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Who does your photography?
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